Terms and Conditions

TERMS AND CONDITIONS

Please read these Terms of Use and the Risk Disclosure Statement carefully. By accessing or using any service made available by us (the “EXZi MARKETS Services”), you agree to be legally bound by these Terms of Use (including the Risk Disclosure Statement), the Privacy Policy, and all terms incorporated by reference in the foregoing.

Summary of Terms of Use

These Terms of Use are entered into between EXZi MARKETS UAB (UAB EXZi Markets is a Virtual Currency Exchange Operator authorized by the Lithuanian Financial Crime Investigation Service (FCIS), incorporated under the Laws of Lithuania with the company number 306143232 within the address J. Basanavičiaus g. 26, Vilnius, Lithuania, 03224) and you. By accessing, downloading, using, or clicking on “I agree”, “I accept”, “Start” or any similar agreement, acceptance, or commencement acknowledgment to accept any EXZi MARKETS Services provided by EXZi MARKETS UAB, you agree that you have read, understood and acce-pted all of the terms and conditions stipulated in these Terms as well as the Privacy Policy. In addition, when using some features of the EXZi MARKETS Services, you may be subject to specific additional terms and conditions applicable to those features and/or subject to terms of use and privacy policy of third-party platforms and operators of the same, with whom we may engage with from time to time for the provision of EXZi MARKETS Services (such third-party, an “EXZi MARKETS Partner”). By utilizing the EXZi MARKETS Services, you hereby acknowledge that not all EXZi MARKETS Services are provided by EXZi MARKETS UAB, and accordingly, EXZi MARKETS UAB shall not be liable for any losses, damage, or otherwise, from your use of such EXZi MARKETS Services. 

By accessing, using, or attempting to use EXZi MARKETS Services in any capacity, you acknowledge that you accept and agree to be bound by these Terms of Use (and the terms and conditions (as applicable), which may be imposed by EXZi MARKETS Partners, to provide the EXZi MARKETS Services. If you do not agree, do not access EXZi MARKETS UAB or utilize EXZi MARKETS Services in any way.

Our Services

EXZi MARKETS UAB provides you with a simple and convenient way to purchase Digital Tokens using fiat currency (viz. credit card, debit card, bank transfer), from the respective platforms operated by our EXZi MARKETS Partners (each such platform, a “EXZi MARKETS Partner Platform”).

EXZi MARKETS UAB will also assist our EXZi MARKETS Partners should you wish to sell your Digital Tokens (held on an EXZi MARKETS Partner Platform) in exchange for fiat currency.

Eligibility and Acceptable Use

You must meet certain eligibility criteria to use EXZi MARKETS Services. You must be at least 18 years of age and there are certain locations from which you may not be able to use some or all of our EXZi MARKETS Services. Other eligibility criteria (including such criteria imposed by our EXZi MARKETS Partners) may also apply. Additionally, there are certain things you cannot do when using EXZi MARKETS Services, such as engage in market misconduct or illegal activities, lie, or do anything that would cause damage to our services or systems. Please see Section 12 below on “Acceptable Use” for more details.

Risk

Engaging in the sale or purchase of cryptographic tokens is highly risky and speculative, and may result in monetary losses. Please do not use EXZi MARKETS Services if you do not understand these risks.

Other Important Legal Terms

There are important legal terms provided below in the complete Terms of Use, including your indemnification responsibilities, our limitation of liability and warranty disclaimers, and your agreement to arbitrate disputes. Please take the time to read these terms carefully. You can always contact us via [email protected] as set out on our website if you have any questions.

Complete Terms of Use

These Terms of Use and any terms expressly incorporated herein (“Terms”) apply to your use of the website operated and maintained by EXZi MARKETS UAB (“we”, or “us”), and the EXZi MARKETS Services as described in these Terms.

1. Key Definitions

Capitalized terms not otherwise defined in these Terms will have the following meaning:

1.1.“External Account” means any bank account or similar accounts from which you may transfer or receive Funds, as approved by EXZi MARKETS UAB or EXZi MARKETS Partners for the purpose of utilizing the EXZi MARKETS Services, and shall where the context applies, include any debit card or credit card issued under such account, or where such account is utilized by you as settlement for any credit card.

1.2.“Funds” means Fiat Currency.

1.3.“Fiat Currency” means any national currency.

1.4.“EXZi MARKETS Account” means a user account opened by EXZi MARKETS UAB, through which users may access EXZi MARKETS Services but does not include any External Account, bank account, or such other supplementary accounts that a user may require for the successful utilization of EXZi MARKETS Services.

15.“Digital Tokens” means any encrypted digital tokens or cryptocurrencies that are based on blockchain/cryptography technology, their derivatives, or such other digital assets.

1.6.“Digital Token Account” means any Digital Token address or account owned or operated by you that is hosted outside of the EXZi MARKETS Services and our website, by EXZi MARKETS Partners, and includes any Digital Token address or account approved by EXZi MARKETS UAB for the purposes of the EXZi MARKETS Services notwithstanding that such Digital Token address(es) and/or account(s) are hosted by service providers who are not EXZi MARKETS Partners (and with whom EXZi MARKETS UAB does not have a formal legal relationship with). 

1. Eligibility

2.1. EXZi MARKETS UAB may not make the EXZi MARKETS Services available in all markets and jurisdictions and may restrict or prohibit the use of the EXZi MARKETS Services from certain jurisdictions which the list may change over time, even when it means that certain jurisdictions acceptable prior to a certain timeline became as prohibited afterward.

2.2. You further represent and warrant that you: (a) are at least 18 years old; (b) have not previously been suspended or removed from using our Services or other similar services provided by other parties; (c) have full power and authority to enter into these Terms and in doing so will not violate any other agreement to which you are a party; (d) using the EXZi MARKETS Services in your own name and solely for your own benefit; (e) are not located in, under the jurisdiction of, or a national or resident of any Restricted Locations (as defined in Section 2.1 above); (f) will not use EXZi MARKETS Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms; (g) are not a designated person under regulations issued pursuant to the lists of individuals or entities identified by, but not limited to United Nations (UN), European Commission (EC), the Office of Foreign Assets Control (OFAC) or any other locally consolidated list of the country you are a citizen, resident or tax payer of.; and (h) have read and understood these Terms and the Risk Disclosure Statement.

2.3. EXZi MARKETS UAB maintains an anti-money laundering, countering the financing of terrorism and know your customer compliance policy (the “AML/CFT Policy”). Pursuant to such policy, EXZi MARKETS UAB may, at its discretion, require identity verification and go through other screening processes with respect to you or transactions associated with your EXZi MARKETS Account (including without limitation, transactions on EXZi MARKETS Partner Platforms which may have been executed by you via EXZi MARKETS Services and where applicable, your Digital Token Account). You agree and undertake to provide EXZi MARKETS UAB (and where applicable, EXZi MARKETS Partners) with any and all information and documents that EXZi MARKETS UAB may from time to time request or require for the purposes of these Terms or in connection with your EXZi MARKETS Account (including, but not limited to, your name, address, telephone number, email address, date of birth, government-issued identification number, a photograph of your government-issued identity card or document or other photographic proof of your identity, proof of source of funds/wealth, and information regarding your Digital Token Account and External Account where applicable). In this regard, you hereby acknowledge that EXZi MARKETS UAB may from time to time, request information from or provide information to, EXZi MARKETS Partners, External Account providers, such other third parties with whom we and/or you have engaged, credit bureaus, and agencies dealing in fraud or financial crime prevention, for the purposes of providing you EXZi MARKETS Services and/or enforcing these Terms. EXZi MARKETS UAB will have no liability or responsibility for any permanent or temporary inability to access or use any EXZi MARKETS Services as a result of any identity verification or other screening procedures.

Further, pursuant to the AML/CFT Policy, EXZi MARKETS UAB may, at its discretion, carry out continuous monitoring of all EXZi MARKETS Accounts (and where applicable, Digital Token Accounts held with EXZi MARKETS Partner Platforms, in conjunction with EXZi MARKETS Partners). If any unusually large or unusual patterns of orders or any inexplicable or suspicious circumstances are observed, EXZi MARKETS UAB may, at its own discretion or when required by Supervisory Authorities, place an administrative hold on or freeze your EXZi MARKETS Account. EXZi MARKETS UAB may also instruct EXZi MARKETS Partners or such other service providers with whom you have a Digital Token Account or External Account, to hold or freeze such account, until such time EXZi MARKETS UAB is satisfied that you have not committed any breach. 

You agree that EXZi MARKETS UAB will have no liability or responsibility for any permanent or temporary inability to access or use any EXZi MARKETS Services, EXZi MARKETS Account, External Account, and/or Digital Token Account (as applicable).

2.4. Additionally, by agreeing to these Terms you certify that you are familiar with digital tokens or cryptographic tokens and trading in them and the risks attached to them and their trading, including but not limited to the risks highlighted in the Risk Disclosure Statement, and have sought relevant professional and legal advice pertaining to the same.

1. EXZi MARKETS Account

3.1. Number of EXZi MARKETS Accounts. Unless otherwise approved by EXZi MARKETS UAB, you shall only be entitled to register and operate one EXZi MARKETS Account under your name (per your national ID, passport, or such other document). EXZi MARKETS UAB reserves the right to close and cancel any additional EXZi MARKETS Account should we find that you have registered more than one EXZi MARKETS Account. In such case, you agree that EXZi MARKETS UAB shall not be liable for any loss or damage incurred by you as a result of EXZi MARKETS UAB’s decision to close any of the aforementioned additional EXZi MARKETS Account(s).

3.2. EXZi MARKETS Account information and security. In order to utilize EXZi MARKETS Services, you must have an EXZi MARKETS Account and provide any requested information for us to provide the EXZi MARKETS Services (information may include, amongst others, details of your Digital Token Account, External Account, etc. ). For the purpose of your EXZi MARKETS Account, you agree to (a) create a strong password that you do not use for any other website or online service; (b) provide accurate, complete, and truthful information; (c) maintain and promptly update your EXZi MARKETS Account information; (d) maintain the security of your EXZi MARKETS Account by protecting your password and restricting access to your EXZi MARKETS Account; (e) promptly notify us if you discover or otherwise suspect any security breaches related to your EXZi MARKETS Account; and (f) take responsibility for all activities that occur under your EXZi MARKETS Account and accept all risks of any authorized or unauthorized access to your EXZi MARKETS Account, to the maximum extent.

3.3. You are solely responsible for doing all things and taking all actions necessary to monitor and secure your EXZi MARKETS Account.

1. Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use, and disclose your personal data.

1. General Obligations

This Section 5 applies to all purchases and/or sales of Digital Tokens per the EXZi MARKETS Services viz. our EXZi MARKETS Partner Platforms and/or your Digital Token Accounts.

5.1. Conditions and Restrictions. We may, at any time and in our sole discretion, refuse any order submitted via your EXZi MARKETS Account viz. our EXZi MARKETS Services, impose limits on the purchase amount permitted via the EXZi MARKETS Services, or impose any other conditions or restrictions upon your use of the EXZi MARKETS Services without prior notice, or if we are instructed to impose the same via our EXZi MARKETS Partners. For example, we may limit the number of Digital Tokens you wish to purchase via the EXZi MARKETS Services or we may restrict EXZi MARKETS Services for certain locations. In relation to the sale of Digital Tokens via EXZi MARKETS Partner Platforms and/or Digital Token Accounts, we will take instructions from such EXZi MARKETS Partners or Digital Token Account operators as to any limitations that may be imposed on your Digital Token Account.

5.2. Accuracy of Information. You must provide any information required when creating an EXZi MARKETS Account or when prompted by any screen displayed within the EXZi MARKETS Services. We reserve the right to take instructions from our EXZi MARKETS Partners or External Account service providers or on our own will and impose necessary account controls/closure or limitations if you have not provided accurate information to us, our EXZi MARKETS Partners, or such other third-party service providers if applicable or if information/documents provided to EXZi MARKETS in our opinion is falsified, incorrect and deem to be suspicious. You represent and warrant that any information you provide for the utilization of the EXZi MARKETS Services is accurate, true and complete.

5.3. Cancellations.

Cancellation of orders. You may only cancel an order initiated via the EXZi MARKETS Services if such cancellation occurs before EXZi MARKETS UAB executes the transaction (or for the purposes of the sale of Digital Tokens, before EXZi MARKETS UAB receives instruction of an order from our EXZi MARKETS Partners). Once your order has been executed, you may not change, withdraw, or cancel your authorization for EXZi MARKETS UAB to complete such a transaction. If an order has been partially filled, you may cancel the unfilled remainder. We may cancel your order in the following circumstances: (i) you have, in our view, engaged in market manipulation or abuse (as described in Section 12.1 below); (ii) your order under the circumstances involves an obvious error with respect to price, quantity or other parameters; (iii) your order would result in self-execution as described in Section 7.1 below;(iv) if required by any applicable law or regulation; (v) if required for technical reasons, such as system maintenance and/or upgrade; and/or (vi) we receive instructions from our EXZi MARKETS Partners or External Account service providers as to any of the foregoing. 

Cancellation of transactions. Subject to Section 7.6 below, all orders are irreversible once initiated. While we may, at our sole discretion, reverse a transaction in the case of Manifest Error or if required by any applicable law or regulation or under certain extraordinary conditions, a customer does not have a right to a reversal of an order.

5.4. Insufficient Funds. If you have an insufficient amount of Funds in your External Account for us to complete an order via the EXZi MARKETS Services, we may cancel the entire order or may fulfill a partial order using the amount of Funds made available to us, less any fees owed to EXZi MARKETS UAB or EXZi MARKETS Partners in connection with our execution of the order. The aforementioned shall apply to a sale of Digital Tokens where we are instructed by our EXZi MARKETS Partners that you do not possess sufficient Digital Tokens in your Digital Token Account (as described in Section 9 below).

5.5. Taxes. It is your responsibility to determine what, if any, taxes apply to the transactions you complete via the EXZi MARKETS Services, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. You agree that EXZi MARKETS UAB and EXZi MARKETS Partners are not responsible for determining whether taxes apply to your transactions or for collecting, reporting, withholding, or remitting any taxes arising from any transaction.

5.6. Compliance with all applicable laws and regulations. You represent, warrant, and undertake that you have and shall at all times comply with all applicable laws and regulations in all jurisdictions relevant to any EXZi MARKETS Service provided or made available by us or EXZi MARKETS Partners (in the course of the EXZi MARKETS Services) to you.

1. Insufficient Funds

6.1. Payment for orders. In order to place or match an order via the EXZi MARKETS Services (as described in Section 7), you must first transfer Funds in accordance with the payment details provided to you when an order is submitted via bank transfer, debit card, or credit card. You may be required to verify that you control the External Account which you elect to use to purchase Digital Tokens. You may be charged fees by our EXZi MARKETS Partners when you transfer Funds for the purchase of Digital Tokens. EXZi MARKETS UAB is not responsible for any additional fees levied by EXZi MARKETS Partners or External Account service providers or for the management and security of any personal or payment details that you have provided to us to the maximum extent permissible by applicable laws.

6.2. Sale of Digital Tokens from a Digital Token Account. Provided that the balance of your Digital Tokens in your Digital Token Account is greater than any minimum balance requirements needed to satisfy all of your open orders and any fees payable to EXZi MARKETS UAB (and where applicable, EXZi MARKETS Partners) and subject to your compliance with all identity verification and other screening procedures and your satisfaction of all requirements under EXZi MARKETS UAB’s AML/CFT Policy as provided in Section 2.3 above, EXZi MARKETS UAB may (but is not obligated to) agree to your request to transfer any amount of Funds which you have received in lieu of the sale of Digital Tokens on EXZi MARKETS Partner Platforms, less any fees charged for such transactions, to your External Account.

6.3. Transfer Authorization. When you request that we transfer Funds for the purchase of Digital Tokens viz. our EXZi MARKETS Partners, such request shall be deemed authorization of EXZi MARKETS UAB to execute such transaction via the EXZi MARKETS Services.

6.4. Rejected Transactions. In some cases, our EXZi MARKETS Partners may reject your request for the sale and/or purchase of Digital Tokens. You agree that you will not hold EXZi MARKETS UAB liable for any loss resulting from such rejected transactions.

6.5. Ownership of Digital Tokens. You hereby represent and warrant that any Digital Tokens sold on EXZi MARKETS Partner Platforms or Digital Token Account, held by you, or otherwise used by you in connection with the EXZi MARKETS Services are owned by you legally and beneficially, have not been derived from any illicit activities and that all orders and transactions initiated are for your own account and not on behalf of any other person or entity.

6.6 Ownership of Funds. You hereby represent and warrant that your External Account and all Funds used to purchase Digital Tokens are owned by you legally and beneficially, and have not been derived from any illicit activities.

1. Orders

This Section applies when we receive an order from you or our EXZi MARKETS Partners in relation to the utilization of our EXZi MARKETS Services.

7.1. Purchase Order. A Purchase Order is created when you enter an instruction via your EXZi MARKETS Account to buy a specified quantity of a type of Digital Token at a price quoted on our website. To place an order, you must have a sufficient amount of the relevant Funds in your External Account or such other account acceptable to us and/or our EXZi MARKETS Partners to cover the total value of the order plus any applicable fees (as described in Section 9 below)

When you submit a Purchase Order via the EXZi MARKETS Services, and it is initiated, you will be deemed to have authorized EXZi MARKETS UAB to execute the purchase order with our EXZi MARKETS Partners, on your behalf in accordance with such order on a spot basis and charge you any applicable fees (as described in Section 9 below). Once a Purchase Order has been successfully completed, our EXZi MARKETS Partners will transfer the relevant Digital Tokens into the Digital Token Account designated in your Purchase Order.

7.2. Sale Orders. A Sale Order is created when you enter an instruction via your Digital Token Account or on EXZi MARKETS Partner Platforms for the sale of your Digital Tokens held therein. Any Sale Order shall be subject to the terms and conditions set out on EXZi MARKETS Partner Platforms or such other platforms on which you have a Digital Token Account. We shall only proceed to fulfill a Sale Order if we receive instructions from our EXZi MARKETS Partners as to the successful sale of your Digital Tokens viz. your Digital Token Account or on EXZi MARKETS Partner Platforms, and your request to withdraw such proceeds as fiat currency, into your External Account.

7.3. Market rates. You acknowledge and agree that the exchange rate information made available via our EXZi MARKETS Services may differ from prevailing exchange rates made available via other sources outside of the EXZi MARKETS Services (or as provided by our EXZi MARKETS Partners). In this regard, the rates quoted to you may differ from time to time, depending on the volume of the Digital Tokens you wish to purchase or other factors that our EXZi MARKETS Partners may determine). For more information as to the available rates, you may contact us via the contact details listed on our website.

Further, you acknowledge that EXZi MARKETS UAB is merely transmitting information to you from external sources and shall not be liable for any inaccuracy or defect of such information. In this regard, by electing to proceed with EXZi MARKETS Services, you represent and warrant that you have done your own due diligence as to the relevant market prices from sources outside of EXZi MARKETS UAB and/or EXZi MARKETS Partners.

7.4. Market volatility. Particularly during periods of high volume, illiquidity, fast movement, or volatility in the marketplace for any particular, or one or more Digital Tokens, the actual market rate at which an order is executed may be different from the prevailing rate indicated via the EXZi MARKETS Services at the time of your order. You understand that we are not liable for any such price fluctuations. In the event of a market disruption or Force Majeure event (as defined in Section 22), EXZi MARKETS UAB may do one or more of the following: (a) suspend access to the Services; or (b) prevent you from completing any actions via the Services, including closing any open positions. Following any such event, when trading resumes, you acknowledge that prevailing market rates may differ significantly from the rates available prior to such an event.

7.5. Order Fulfilment. Subject to the terms and conditions in these Terms, we will use commercially reasonable efforts to fulfill all orders initiated viz. the EXZi MARKETS Services within seven (7) days from the time we have received such order (whether from you or our EXZi MARKETS Partners).

7.6. Error Correction Attempts. A Manifest Error is an error or omission, which by fault of you or us or any user or third party or due to any disruptions, errors, distortions, or delays, is materially and clearly incorrect when taking into account market conditions, rates, and prices which prevailed at that time. It may include but is not limited to, an incorrect price, date, time, Digital Token liquidity, fee, or any error or lack of clarity of any information or source.

If an order or transfer is based on a Manifest Error (regardless of whether you or we or any other user gains from the error) and/or executed and/or settled on the basis of Manifest Error, EXZi MARKETS UAB may (but is not obliged to), at its option and sole discretion, act reasonably and in good faith to: (a) correct, reverse or cancel any order or transfer; (b) void an order as if it had never taken place; and/or (b) amend an order so that its terms are the same as the order which would have been executed if there had been no Manifest Error.

We will exercise the foregoing rights as soon as reasonably practicable after we become aware of the Manifest Error. To the extent practicable we will give you prior notice of any action we take under this clause but if this is not practicable we will give you notice as soon as practicable afterwards. If you consider that an order or transfer is based on a Manifest Error, then you must notify us immediately. We will consider in good faith whether it is appropriate to take any action under this Section 7.6 taking into account all the information relating to the situation.

You hereby authorize EXZi MARKETS UAB (and to the extent applicable, EXZi MARKETS Partners) to attempt and/or perform any such correction, reversal, cancellation, voiding or amendment described in this section. EXZi MARKETS UAB (and to the extent applicable, EXZi MARKETS Partners) provides no guarantee or warranty that any such attempt will be successful and will have no responsibility or liability for the Manifest Error or the making or failure of any correction attempt, except if caused by the gross negligence, willful default or fraud of EXZi MARKETS UAB. There is a risk that you may be prejudiced by any action or omission of EXZi MARKETS UAB (and to the extent applicable, EXZi MARKETS Partners)in this regard, and you accept that you have no recourse whatsoever against EXZi MARKETS UAB (and to the extent applicable, EXZi MARKETS Partners).

7.7. Independent Relationship, No Advice. You acknowledge and agree that: (a) EXZi MARKETS UAB is not holding monies and/or Funds as your trustee, and is not acting as your broker, intermediary, agent, or advisor or in any fiduciary capacity, and (b) no communication or information provided to you by EXZi MARKETS UAB shall be considered or construed as investment advice.

We shall not give advice to you on the merits of any Digital Token and shall deal with you on an execution-only basis. None of our employees or staff are authorized by us to give you investment advice. Accordingly, you should not regard any proposed purchases, suggested trading strategies, or other written or oral communications from us as investment recommendations or advice or as expressing our view as to whether a particular Digital Token is suitable for you or meets your financial objectives. You must rely on your own judgment for any decision you make in relation to your EXZi MARKETS Account and the sale/purchase of Digital Tokens. If you require investment or tax advice, please contact an independent investment or tax adviser. You acknowledge and agree that you have made your own independent analysis and decision when making a purchase order and such order has been made without reliance upon any views, representations (whether written or oral), advice, recommendation, information, or other statement by us.

7.8 No Custody or Possession. EXZi MARKETS UAB neither represents nor warrants that it provides or shall provide at any time, any custodial services for Digital Tokens or Funds, whether held in your Digital Token Account, External Account, EXZi MARKETS Partner Platforms, or any other accounts which you may utilize to hold your Digital Tokens and/or Funds.

EXZi MARKETS UAB shall act only as a facilitator for the sale and/or purchase of Digital Tokens in exchange for Funds and will not possess or hold your Digital Tokens or Funds on your behalf.

You hereby acknowledge your understanding that your EXZi MARKETS Account merely allows you to execute and track your usage of, EXZi MARKETS Services and is not inclusive of your Digital Token Account. The Digital Token Accounts are hosted/operated by EXZi MARKETS Partners and third-party service providers, and not EXZi MARKETS UAB. In this regard, you hereby acknowledge that EXZi MARKETS UAB shall not be liable for any loss of Digital Tokens or Funds or that may be held in your Digital Token Accounts or on EXZi MARKETS Partner Platforms.

1. Risk Disclosure Statement

Engaging in the sale or purchase of cryptographic tokens, such as Digital Tokens, is highly speculative and involves significant risks. Please carefully consider the following risks before using EXZi MARKETS Services:

• The value of Digital Tokens can fluctuate widely and rapidly, potentially resulting in substantial gains or losses in a short period. 
• The regulatory environment for Digital Tokens is evolving and can vary by jurisdiction. Changes in regulations may impact the legality and use of Digital Tokens.
• Digital Tokens are stored in digital wallets, which may be vulnerable to hacking, unauthorized access, or other security breaches. It is essential to take precautions to safeguard your wallet and private keys.
• Some Digital Tokens may have limited liquidity, making it challenging to buy or sell them at desired prices. Illiquid markets can lead to difficulties in executing orders.
• You may lose access to your Digital Tokens if you forget your wallet credentials or if your wallet is compromised. Unlike traditional financial institutions, there may be no recourse for recovery because of the nature of cryptocurrency wallets.
• The information available regarding Digital Tokens, including market prices and trading volumes, may be incomplete or unreliable. Relying on inaccurate data can lead to poor trading decisions.
• Tax regulations regarding Digital Tokens can be complex and may vary by jurisdiction. It is your responsibility to understand and comply with tax obligations related to your Digital Token transactions.
• Digital Token markets may be susceptible to market manipulation, fraud, and other illicit activities. Be cautious when trading and conduct due diligence.
• There is no guarantee of profit when buying Digital Tokens. You may lose some or all of your investment, and past performance is not indicative of future results.
• “EXZi MARKETS” Services may be subject to downtime, technical issues, or interruptions. These disruptions could affect your ability to trade Digital Tokens.

By using EXZi MARKETS Services, you acknowledge and accept these risks associated with Digital Tokens. It is crucial to conduct thorough research and seek advice from financial and legal professionals before engaging in Digital Token transactions. EXZi MARKETS UAB does not provide investment advice, and your use of our services is at your own risk.

1. Fees

9.1. Amount of Fees. You agree to pay EXZi MARKETS UAB the fees that may be required to be paid which shall be specified from time to time on our website or at the point an order is made. EXZi MARKETS UAB may, at its discretion, update the fees at any time. Any updated fees will apply to orders that occur after the effective time of the updated fees. You authorize EXZi MARKETS UAB to instruct our EXZi MARKETS Partners or your External Account service provider to deduct any applicable fees that you owe under these Terms.

9.2. Third-Party Fees. In addition to the Fees, your External Account provider and/or our EXZi MARKETS Partners may impose fees in connection with your use of your designated External Account, Digital Token Account, EXZi MARKETS Partner Platforms, or such other services they may provide which are ancillary to the EXZi MARKETS Services. Any fees imposed by your External Account provider and/or EXZi MARKETS Partners will not be subject to their respective terms and conditions. You are solely responsible for paying any fees imposed by our EXZi MARKETS Partners or your External Account provider.

9.3. Payment of Fees. You authorize us to instruct EXZi MARKETS Partners and/or External Account providers to charge or deduct any applicable Fees owed via the EXZi MARKETS Services, from your External Account and/or Digital Token Account.

1. Electronic Notices

10.1. Consent to Electronic Delivery. You agree and consent to receive electronically all communications, agreements, documents, receipts, notices, and disclosures (collectively, “Communications”) that EXZi MARKETS UAB provides in connection with your EXZi MARKETS Account and/or use of the EXZi MARKETS Services. You agree that EXZi MARKETS UAB may provide these Communications to you by posting them via the EXZi MARKETS Services, by emailing them to you at the email address you provide, or by publishing them on our website (in this regard, you shall be liable for keeping yourself up to date on all developments and undertake to keep yourself up to date). You should maintain copies of electronic Communications by printing a paper copy or saving an electronic copy. You may also contact us through support to request additional electronic copies of Communications or, for a fee, paper copies of Communications (as described below).

10.2. Hardware and Software Requirements. In order to access and retain electronic Communications, you will need a computer with an Internet connection that has a current web browser with cookies enabled and 128-bit encryption. You will also need to have a valid email address on file with EXZi MARKETS UAB and have sufficient storage space to save past Communications or an installed printer to print them.

10.3. Withdrawal of Consent. You may withdraw your consent to receive electronic Communications by contacting us. If you decline or withdraw consent to receive electronic Communications, EXZi MARKETS UAB may suspend or terminate your use of the EXZi MARKETS Services.

10.4. Requesting Paper Copies. If, after you consent to receive Communications electronically, you would like a paper copy of a Communication we previously sent you, you may request a copy within 30 days after the date we provided the Communication to you by contacting us. In order for us to send paper copies to you, you must have a current street address on file with EXZi MARKETS UAB. Please note that EXZi MARKETS UAB operates exclusively online and it is very burdensome for us to produce paper copies of Communications. Therefore, if you request paper copies, you understand and agree that EXZi MARKETS UAB may charge you a processing fee, in the amount described in the Fee Structure, for each page of Communication requested.

10.5. Updating Contact Information. It is your responsibility to keep your email address and personal details on file with EXZi MARKETS UAB up to date so that EXZi MARKETS UAB can communicate with you. You understand and agree that if EXZi MARKETS UAB sends you an electronic Communication but you do not receive it because your personal details on file are incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, EXZi MARKETS UAB will be deemed to have provided the Communication to you. Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add EXZi MARKETS UAB to your email address book so that you will be able to receive the Communications we send to you. You can update your personal details at any time by logging into your EXZi MARKETS Account or by contacting us. If your email address becomes invalid such that electronic Communications sent to you by EXZi MARKETS UAB are returned, EXZi MARKETS UAB may deem your account to be inactive, and you may not be able to complete any transaction via our EXZi MARKETS Services until we receive a valid, working email address from you. We shall not be liable for any failure of communication (for any reason).

1. Disputed Property

If EXZi MARKETS UAB receives notice that any Digital Tokens held in your Digital Token Account or Funds held in your External Account are alleged to have been stolen or otherwise are not lawfully possessed by you, EXZi MARKETS UAB may, but has no obligation to, place or instruct our EXZi MARKETS Partners/your External Account provider to place an administrative hold on or freeze, the affected Digital Tokens in your Digital Token Account, the Funds received for the purposes of a purchase order, your EXZi MARKETS Account, or where applicable, your External Account. If EXZi MARKETS UAB or EXZi MARKETS Partners do place an administrative hold on or freeze some or all of your Digital Tokens or Funds, EXZi MARKETS UAB or EXZi MARKETS Partners (upon instruction of EXZi MARKETS UAB) may continue such hold the same until such time as the dispute has been resolved and evidence of the resolution acceptable to has been provided in a form acceptable to EXZi MARKETS UAB (and/or EXZi MARKETS Partners, where applicable). EXZi MARKETS UAB (and/or EXZi MARKETS Partners, where applicable) will not involve itself in any such dispute or the resolution of the dispute. You agree that EXZi MARKETS UAB (and/or EXZi MARKETS Partners, where applicable) will have no liability or responsibility for any losses, damages, or prejudice arising from or in connection with such hold or freeze, or for your inability to withdraw Digital Tokens or receive a refund for your Funds, during the period of any such hold or freeze.

1. Acceptable Use

12.1. When accessing or using the EXZi MARKETS Services, you agree that you will not violate any law or any contractual, intellectual property, or other third-party right or commit a tort and that you are solely responsible for your conduct while using our EXZi MARKETS Services. Without limiting the generality of the foregoing, you agree that you will not:

Use our EXZi MARKETS Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying our EXZi MARKETS Services, or that could damage, disable, overburden, or impair the functioning of our EXZi MARKETS Services or bring disrepute to our EXZi MARKETS Services in any manner;

Use our EXZi MARKETS Services to pay for, support or otherwise engage in any illegal gambling activities; fraud; market manipulation or abuse (including but not limited to your taking actions, or acting in concert with another user to take actions, on or outside the Services, which are intended to deceive or mislead other users, or artificially control or manipulate the price or trading volume of a Digital Token); money-laundering; or terrorist activities; or other illegal activities;

Use any robot, spider, crawler, scraper, or other automated means or interface not provided by us to access our Services or to extract data;

Use or attempt to use another user’s account without authorization;

Attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of our EXZi MARKETS Services that you are not authorized to access;

Introduce to the EXZi MARKETS Services any malware, virus, trojan worms, logic bombs, or other harmful material;

Develop any third-party applications that interact with our EXZi MARKETS Services without our prior written consent;

Provide false, inaccurate, or misleading information;

Encourage or induce any third party to engage in any of the activities prohibited under this section.

1. Feedback

We will own exclusive rights, including all intellectual property rights, to any feedback, suggestions, ideas, or other information or materials regarding EXZi MARKETS UAB or our EXZi MARKETS Services that you provide, whether by email, posting through our Services or otherwise (“Feedback”). Any Feedback you submit is non-confidential and shall become the sole property of EXZi MARKETS UAB. We will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You waive any rights you may have to the Feedback (including any copyrights). Do not send us Feedback if you expect to be paid or want to continue to own or claim rights in them; your idea might be great, but we may have already had the same or a similar idea and we do not want disputes. You also acknowledge and agree that we have the right to disclose your identity to any third party who is claiming that any content posted by you constitutes a violation of their intellectual property rights or of their right to privacy. We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out on our website.

1. Copyrights and Other Intellectual Property Rights

14.1. Unless otherwise indicated by us, all copyright and other intellectual property rights in all content and other materials contained on our website or provided in connection with the EURLTA Services, including, without limitation, all designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, “Materials”) are the proprietary property of EXZi MARKETS UAB, EXZi MARKETS Partners or our licensors or suppliers and are protected by international copyright laws and other intellectual property rights laws.

14.2. We hereby grant you a limited, nonexclusive, and non-sublicensable license to access and use the Materials for your personal use. Such license is subject to these Terms and does not permit (a) any resale of the Materials; (b) the distribution, public performance, or public display of any Materials; (c) modifying or otherwise making any derivative uses of the Materials, or any portion thereof; or (d) any use of the Materials other than for their intended purposes. The license granted under this section will automatically terminate if we suspend or terminate your access to the EXZi MARKETS Services.

1. EXZi MARKETS Partners

Prior to or at the point of utilizing the EXZi MARKETS Services, you shall separately read and sign User Agreements, Terms, and Conditions, Privacy Policies, etc. with our EXZi MARKETS Partners (as applicable, in accordance with the EXZi MARKETS Service which you require) and other specific rules as well as the business rules of such EXZi MARKETS Partners and open an account or Digital Token Accounts on such EXZi MARKETS Partner Platforms (as applicable), following the completion of the registration and identity verification for your EXZi MARKETS Account, if applicable. 

By proceeding with our EXZi MARKETS Services, you hereby represent and warrant that you have read all terms, rules, and policies imposed by our EXZi MARKETS Partners and agree to be bound by the same.

In this regard, you acknowledge that EXZi MARKETS UAB, EXZi MARKETS Partners, and External Account providers

1. Suspension; Termination

In the event of any Force Majeure Event (as defined in Section 22.5), breach of these Terms or any laws or regulations, or any other event that would make provision of the EXZi MARKETS Services commercially unreasonable for EXZi MARKETS UAB, we may, in our discretion and without liability to you, with or without prior notice, suspend your access to all or a portion of our Services and/or as may be required by applicable laws, file a suspicious transaction report with the relevant authorities or otherwise report or inform the relevant authorities or take any other steps to protect our interests as we deem appropriate. We may also terminate your access to the EXZi MARKETS Services in our sole discretion, immediately and without prior notice, and delete or deactivate your EXZi MARKETS Account and all related information and files in such account without liability to you, including, for instance, in the event that you breach any term of these Terms. In the event of discontinuation of all EXZi MARKETS Services or termination of your access to the EXZi MARKETS Services or deletion or deactivation of your EXZi MARKETS Account: (a) all amounts payable by you to EXZi MARKETS UAB will immediately become due; (b) EXZi MARKETS UAB may cancel any open orders or other transaction requests that are pending at the time of discontinuation or termination or deletion or deactivation of your EXZi MARKETS Account;(c) EXZi MARKETS UAB will, where possible, return any Funds which we have collected for the purposes of our EXZi MARKETS Services which have yet to be transacted but not otherwise owed to EXZi MARKETS UAB or EXZi MARKETS Partners, unless prohibited by applicable laws or regulations or by order of law enforcement or governmental authority, or EXZi MARKETS UAB believes you have committed fraud, negligence or other misconduct; and/or (d) EXZi MARKETS UAB may take such other steps as EXZi MARKETS UAB deems necessary or desirable to protect its own interests. We are not and shall not be responsible or liable for any loss or damages incurred as a result of or arising from any actions taken under this section.

1. Discontinuance of Services

We may, in our sole discretion and without liability to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, all or any portion of our EXZi MARKETS Services, which may include prohibiting the use of the EXZi MARKETS Services in or from certain jurisdictions or more customer risk criteria related to our internally developed risk appetite.

Unless EXZi MARKETS UAB notifies you or makes a public statement to the contrary, EXZi MARKETS UAB does not support digital wallets or any platforms that are not provided by our EXZi MARKETS Partners and shall have no responsibility or liability whatsoever for any losses or damages any order executed by you with said digital wallets and/or platforms.

1. Disclaimer of Warranties

18.1. Except as expressly provided to the contrary in writing by us, our services are provided on an “As is” and “As available” basis. We expressly disclaim, and you waive, all warranties of any kind, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to our services, including the information, content, and materials contained therein, to the fullest extent permitted by applicable laws.

18.2. You acknowledge that information you store or transfer through our services may become irretrievably lost corrupted or temporarily unavailable due to a variety of causes, including software failures, protocol changes by third-party providers, internet outages, force majeure events,s or other disasters including third-party Distributed Denial of Service attacks, scheduled or unscheduled maintenance, or other causes either within or outside our control. You are solely responsible for backing up and maintaining duplicate copies of any information you store or transfer through our EXZi MARKETS Services.

Some jurisdictions do not allow the disclaimer of implied terms in contracts with consumers, so some or all of the disclaimers in this section may not apply to you.

1. Limitation of Liability

19.1. Except as otherwise required by law, in no event shall EXZi MARKETS UAB (or EXZi MARKETS Partners where applicable), our directors, officers, members, employees, agents or contractors be liable for any special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use our EXZi MARKETS Services or the Materials, including without limitation any damages caused by or resulting from reliance by any user on any information obtained from EXZi MARKETS UAB or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from a force majeure event, communications failure, theft of, destruction of or unauthorized access to our records, programs or services.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of this section may not apply to you.

19.2. To the maximum extent permitted by applicable law, in no event shall the aggregate liability of EXZi MARKETS UAB (or EXZi MARKETS Partners where applicable) (including our directors, officers, members, employees and agents), whether in contract, warranty, tort (including negligence, whether active, passive or imputed), product liability, strict liability or other theory, arising out of or relating to the use of, or inability to use the EXZi MARKETS UAB Services, EXZi MARKETS UAB or to these Terms exceed the fees paid by you to EXZi MARKETS UAB during the 12 months immediately preceding the date of any claim giving rise to such liability.

19.3. We have no control over, or liability for, the delivery, quality, safety, legality, or any other aspect of any Digital Tokens that you may purchase. We are not responsible for ensuring that our EXZi MARKETS Partners will complete an order or transaction or is authorized to do so. If you experience a problem with any Digital Tokens or EXZi MARKETS Services purchased using the EXZi MARKETS Services, or if you have a dispute with our EXZi MARKETS Partner, you should resolve the dispute directly with our EXZi MARKETS Partners.

1. Indemnity

You agree to defend, indemnify, and hold harmless EXZi MARKETS UAB (and each of our officers, directors, members, employees, agents, and affiliates) from any claim, demand, action, damage, loss, cost or expense, including without limitation reasonable attorneys’ fees, arising out or relating to (a) your use of, or conduct in connection with, our EXZi MARKETS Services; (b) any Feedback you provide; (c) your violation of these Terms or any agreement incorporated by reference in these Terms; and/or (d) your violation of any rights of any other person or entity or of any laws and regulations including but not limited to anti-money laundering and countering the financing of terrorism laws and regulations. If you are obligated to indemnify us, we will have the right, in our sole discretion, to control any action or proceeding (at our expense) and determine whether we wish to settle it.

1. Applicable Law and Disputes Resolution

Please read the following paragraph carefully because it requires you to settle disputes with us and it limits the manner in which you can seek relief.
You and EXZi MARKETS UAB agree to notify each other in writing of any dispute within thirty (30) days of when it arises. Notice to EXZi MARKETS UAB shall be sent to the respective contact details on our website. You and EXZi MARKETS UAB further agree that you and EXZi MARKETS UAB shall spend not less than three (3) months on full communication, consultation, or mediation before either party submits the disputes in question for litigation. If no settlement can be reached through consultation, the litigation shall be under the jurisdiction of the court located in the place where the plaintiff has his/her/its domicile.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Lithuania. This arbitration agreement is subject to the laws of Lithuania.

1. Miscellaneous

22.1. Entire Agreement; Order of Precedence. These Terms contain the entire agreement and supersede all prior and contemporaneous understandings between the parties regarding the Services. These Terms do not alter the terms or conditions of any other electronic or written agreement you may have with EXZi MARKETS Services for the EXZi MARKETS Services. In the event of any conflict between these Terms and any other agreement you may have with EXZi MARKETS UAB, the terms of that other agreement will prevail only if these Terms are specifically identified and declared to be overridden by such other agreement.

22.2. Third Party Rights. A person who is not a party to these Terms has no right to enforce any term of these Terms.

22.3. Amendment. We reserve the right to make changes or modifications to these Terms from time to time, at our sole discretion. If we make changes to these Terms, we will provide you with notice of such changes, such as by sending an email, providing notice on the homepage of our website, and/or posting the amended Terms via the applicable websites and mobile applications and updating the “Last Updated” date at the top of these Terms. The amended Terms will be deemed effective immediately upon posting for any new users of the Services. In all other cases, the amended Terms will become effective for preexisting users upon the earlier of either: (i) the date users click or press a button to accept such changes, or (ii) continued use of our EXZi MARKETS Services 30 days after we provide notice of such changes. Any amended Terms will apply prospectively to the use of the Services after such changes become effective in accordance with these Terms. If you do not agree to any amended Terms, you must discontinue using our EXZi MARKETS Services and contact us to terminate your account.

22.4. Waiver. Our failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver thereof.

22.5. Severability. The invalidity or unenforceability of any of these Terms shall not affect the validity or enforceability of any other of these Terms, all of which shall remain in full force and effect.

22.6. Force Majeure Events. EXZi MARKETS UAB shall not be liable for (1) any inaccuracy, error, failure, delay in, or omission of (i) any information, (ii) the transmission or delivery of information, or (iii) carrying out its obligations under these Terms; (2) any loss or damage in any and all cases arising from any event beyond EXZi MARKETS UAB’s reasonable control, including but not limited to flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, the action of government, terrorist attacks, market failure or disruption, telecommunications or network breakdown or disruption, communications, power failure, attacks on the security, integrity or operation of Digital Tokens, the EXZi MARKETS Services, EXZi MARKETS Accounts, EXZi MARKETS Partner Platforms, Digital Token Accounts or equipment or software malfunction or any other cause beyond our reasonable control (each, a “Force Majeure Event”).

22.7. Assignment. You may not assign or transfer any of your rights or obligations under these Terms without prior written consent from EXZi MARKETS UAB, including by operation of law or in connection with any change of control. EXZi MARKETS UAB may assign or transfer any or all of its rights under these Terms, in whole or in part, without obtaining your consent or approval.

22.8. Headings. Headings of sections are for convenience only and shall not be used to limit or construe such sections.

22.9. Governing language and translations. These Terms, the Privacy Policy, and other agreements or communications notified through the Services have been drafted in English. Although translations in other languages of any of the foregoing documents may be available, such translations may not be up-to-date or complete. Accordingly, you agree that in the event of any conflict between the English language version of the foregoing documents and any other translations thereof, the English language version of such documents shall govern and prevail.