Proving Asset Reserves with Merkle Trees

If you've initiated a withdrawal from EXZi but your funds haven't arrived in your personal wallet/another exchange, there could be various reasons for this situation.

The withdrawal process involves the following steps: initiating a withdrawal request from EXZi, waiting for blockchain confirmation, and finally, depositing the funds into the corresponding wallet.

Usually, a TxID (Transaction ID) gets generated within 30-60 minutes, confirming that EXZi has successfully transmitted the withdrawal transaction. Yet, the confirmation of that specific transaction might take some extra time, and the funds might need even longer to show up in the destination wallet. The necessary number of "network confirmations" can differ across various blockchains.

Because of potential network congestion, there could be a notable delay in processing your transaction. In such cases, you can utilize the TxID to check the status of your asset transfer by using a blockchain explorer.

Here's what you can do if you find yourself in a situation where you haven't received your withdrawal or if you've accidentally sent assets to the wrong address.

WITHDRAWAL STATUS FROM EXZi